For instant answers to frequent enquiries about BOXRAW or your online shopping experience, please browse our FAQ topics.

Alternatively, feel free to drop us a line below, and we will aim to respond within 24 hours (excluding weekends and bank holidays).


Due to the high order volume, we are unable to make any changes to orders that have already been made. Orders will be dispatched within 3-5 working days. Tracking may take up to 24 hours to update, once you have received your shipping confirmation email.